Privacy Policy
Last updated: March 6, 2026
WorkCompsDirect ("we," "us," or "our") is committed to protecting the privacy of injured workers who use our claim matching and referral services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit workcompsdirect.com and submit a claim review request.
Please read this policy carefully. By using our Site, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our Site:
- Identifying information: Your first and last name, email address, and phone number.
- Claim information: Details about your workplace injury or illness, including the date of injury, state where it occurred, type of injury, and current claim status.
- Voluntary information: A description of what happened, which you may optionally provide in the claim form.
- Technical information: IP address, browser type, device type, referring URL, and page interaction data collected automatically when you visit the Site.
- Communications: Any messages or correspondence you send us via email or contact forms.
We do not intentionally collect sensitive personal information such as Social Security numbers, financial account numbers, or health records through our standard intake forms.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To review your claim inquiry and determine appropriate specialist matches.
- To connect you with workers' compensation claim specialists, attorneys, or service providers in our partner network.
- To communicate with you about your claim review, follow-up questions, and related services.
- To send you confirmations, updates, and relevant information about your workers' comp rights and claim process.
- To improve and optimize the Site and our matching services.
- To detect and prevent fraud, abuse, or unauthorized use of the Site.
- To comply with applicable laws, regulations, and legal obligations.
3. How We Share Your Information
WorkCompsDirect may share your personal information with third parties in the following circumstances:
- Partner specialists and attorneys: When you submit a claim review, your information will be shared with one or more workers' compensation claim specialists, attorneys, law firms, or related service providers in our partner network who may be able to assist you with your claim. These partners may contact you directly by phone, email, or text message.
- Service providers: We may share information with trusted third-party vendors who assist us in operating the Site, processing data, sending communications, or providing technical support. These vendors are contractually obligated to handle your data securely and only for the purposes we specify.
- Legal compliance: We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity as part of that transaction.
We do not sell your personal information to data brokers, advertising networks, or unrelated third parties for their own marketing purposes.
4. Communications and Consent to Contact
By submitting a claim review form on our Site, you expressly consent to receive communications from WorkCompsDirect and our partner network via telephone (including calls using automated dialing technology), text message, and email regarding your workers' compensation claim. You acknowledge that this consent is not required as a condition of receiving workers' comp assistance.
You may opt out of marketing communications at any time by clicking "unsubscribe" in any email we send, replying STOP to any text message, or contacting us at privacy@workcompsdirect.com. Note that opting out of marketing communications will not prevent transactional or service communications related to your active claim review.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to understand how visitors interact with our Site, optimize our pages and forms, and measure the effectiveness of our services. This includes:
- Session cookies: Temporary cookies that expire when you close your browser, used to maintain your session on the Site.
- Analytics cookies: Used to collect aggregate data about Site traffic and usage patterns (e.g., Google Analytics).
- Marketing pixels: Used to measure campaign performance and, where applicable, to deliver relevant advertising to users who have previously visited our Site.
Most browsers allow you to disable cookies or alert you when cookies are being sent. Disabling cookies may affect certain features of the Site. For information on managing cookies, see your browser's help documentation.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our Site uses SSL/TLS encryption for data transmitted between your browser and our servers.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Children's Privacy
Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to our Site, please contact us immediately at privacy@workcompsdirect.com so we can take appropriate action.
9. Your Rights and Choices
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- The right to know what personal information we have collected about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your personal information (subject to certain exceptions).
- The right to opt out of the sale of your personal information (we do not sell personal information).
- The right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at privacy@workcompsdirect.com. We will respond to verified requests within 30 days as required by applicable law.
10. California Residents — CCPA Notice
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out as described above. WorkCompsDirect does not sell personal information as defined under the CCPA. For California-specific requests, please contact us at privacy@workcompsdirect.com with the subject line "CCPA Request."
11. Third-Party Links
Our Site may contain links to third-party websites or resources. WorkCompsDirect is not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Email: privacy@workcompsdirect.com
General inquiries: info@workcompsdirect.com
Website: workcompsdirect.com